77sb Privacy Policy
How your personal data is collected, used, and protected — stay safe on the 77sb platform and learn about your rights.
1. Introduction
77sb is a safe and reliable online betting and casino platform for players in Bangladesh. We believe that protecting our users' privacy is a fundamental responsibility. This privacy policy explains how 77sb collects your personal data, the purposes for which it is used, who it is shared with, and how it is kept secure.
By using our platform, you agree to the terms of this policy. Please read it carefully, and if you have any questions, contact our support team.
This policy applies to all 77sb services — everything from visiting the website to account registration, gaming activity, financial transactions, and customer support.
2. What Data We Collect
77sb collects various types of data, which can be divided into two main categories:
2.1 What You Provide Directly
When you register on our platform or use our services, the following information may be collected:
- Full name and date of birth
- Email address and mobile number
- National ID or other identity document details (for identity verification)
- Address and location information
- Payment information (such as bKash, Nagad, Rocket, Upay account details or bank account information)
- The content of your communications with customer support
2.2 Automatically Collected Data
When you use the 77sb platform, certain data is collected automatically through technical means:
- IP address and device identifiers
- Browser type, version, and operating system
- Which pages you visited and how long you spent on them
- Gaming history and activity data
- Transaction history and records of deposits and withdrawals
- Data collected through cookies and similar tracking technologies
3. Purpose of Data Use
77sb uses your collected data only for specific and legitimate purposes. Below is a detailed breakdown of how we use it:
Account management
Data is used to create, verify, and secure your account. Identity verification also helps prevent fraud.
Processing financial transactions
Data is needed to correctly process deposit and withdrawal requests via bKash, Nagad, Rocket, Upay, and bank transfer.
Providing customer support
Our 24/7 support team uses your data to resolve issues quickly and provide personalised assistance.
Security and fraud prevention
Data is analysed to detect and prevent account hacking, money laundering, and other criminal activity.
Service improvement
User behaviour is analysed to improve the player experience and plan new games and features.
Communication and notifications
Data is used to send important account updates, transaction confirmations, and relevant promotional information.
4. Sharing Data with Third Parties
77sb does not sell your personal data or transfer it to third parties for commercial purposes. However, data may be shared in the following limited circumstances:
4.1 Service Provider Partners
Some trusted third-party organisations work on our behalf to operate our services. These include payment processors, cybersecurity providers, game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, etc.) and IT service providers. These partners receive data only for their designated tasks and may not use it for any other purpose.
4.2 Legal Obligations
Data may be shared with authorities when required to comply with a court order, government directive, or applicable law. In such cases, we always provide only the minimum necessary information.
4.3 Business Changes
If 77sb goes through a merger, acquisition, or business restructuring, user data may be transferred to the new entity. You will be notified in advance and the protections under this policy will continue to apply.
4.4 Responsible Gaming Support
With your consent, or where necessary for your protection, limited data may be shared with responsible gaming organisations.
5. Data Security Measures
77sb has implemented industry-standard technical and organisational measures to ensure the security of your data:
- SSL encryption: All data transmitted between your browser and our servers is secured with SSL/TLS encryption, making it impossible for third parties to read.
- Data encryption: Sensitive data stored on our servers (such as passwords and payment information) is kept in encrypted form.
- Access controls: Only authorised staff can access your data, and every access is logged.
- Regular audits: Our security measures are regularly reviewed and tested, and any vulnerabilities identified are resolved promptly.
- Firewalls and intrusion detection: Our network infrastructure is protected by advanced firewalls and automated threat detection systems.
- Staff training: All our staff receive regular training on privacy and data protection.
While we make every effort to ensure maximum protection, it is not possible to guarantee complete security when transmitting data over the internet. We therefore ask you to stay vigilant — never share your password with anyone.
6. Cookies and Tracking Technologies
The 77sb website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of our services.
6.1 Types of Cookies
- Essential cookies: These are necessary for the platform's core functions — maintaining login sessions, security verification, and so on. Without them, the site cannot function properly.
- Functional cookies: These cookies remember your preferences (such as language selection), so you do not need to configure settings each time.
- Analytics cookies: This data is used to understand which pages are visited most and how users navigate the site.
6.2 Cookie Controls
You can disable or delete cookies through your browser settings. Please note that disabling essential cookies may prevent you from using some important features of 77sb.
7. Data Retention Period
77sb does not retain data longer than necessary. The retention period for different types of data is determined based on the following factors:
- Account data: Retained for as long as your account is active and, after closure, for as long as needed to meet applicable legal obligations.
- Transaction records: Retained for the long term in compliance with financial laws, generally for several years after account closure.
- Customer support communications: Retained for a set period for dispute resolution and quality control purposes.
- Log files and technical data: Kept for a limited time for security purposes and then deleted automatically.
Data that is no longer needed after you close your account is securely deleted or anonymised.
8. Your Rights
As a user of the 77sb platform, you have the following rights regarding your personal data:
Right to access
You can request to know what data we have collected about you. We will inform you within a reasonable timeframe.
Right to correction
If your data is inaccurate or incomplete, you can request a correction. You can update much of your data yourself through account settings.
Right to deletion
In certain circumstances you can request that your data be deleted. However, some data may need to be retained due to legal obligations.
Right to object to processing
For marketing communications, you can withdraw your consent at any time and request that promotional messages be stopped.
To exercise any of the above rights, contact us at [email protected]. We will verify your request and respond as quickly as possible.
9. Protection of Minors
77sb is for users aged 21 and above only. Our platform does not knowingly collect any personal data from minors.
An age verification process is in place at registration. If we become aware that a minor has created an account, that account will be closed immediately and the associated data will be deleted.
If you suspect someone you know who is a minor is using 77sb, please let us know at [email protected].
10. Policy Changes and Updates
We may update this privacy policy from time to time to keep it in line with changes to our business operations, technology, or applicable law.
For significant changes, we will notify you in the following ways:
- Via a clear notice on the website
- By sending a notification to your registered email address
- By requesting your agreement to the updated policy at your next login
Continuing to use the platform after a change is made will be taken as your agreement to the updated policy. We recommend that you visit this page regularly.
11. Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please get in touch. Our privacy team will review your request as quickly as possible.
Email support
For any privacy-related requests: [email protected]
Live chat
You can speak directly with our support team in Bengali or English via 24/7 live chat.
More information and support
Learn about our terms and conditions, responsible gaming guidelines, and other policies.